FAQs

Please read our FAQs page to find out more.

When will my order arrive?

All in-stock items will be dispatched from our warehouse within 24 hours of placing your order.

Does it need Wi-Fi?

Yes, Avestra™ connects to your home Wi-Fi. It’s designed for long range connectivity to work well in the garden and around the home.

Is the feeder weatherproof?

Yes, the Avestra™ Smart Bird Feeder is IP65 weatherproof, allowing you to enjoy bird watching birds without worrying about everyday weather.

What is your refund policy?

We offer a 30-day return policy. To return your order, please contact our support team within 30 days of receiving it. You can find our full Refund Policy here.

Can more than one person connect to the feeder?

Yes, in the app you can share your feeder with other people. Shared guests will have access to the live feed and recorded clips.

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